FAQs

Frequently Asked Questions (FAQ)

1. How do I place an order?

Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the steps to enter your shipping details and payment information to complete your purchase.

2. What payment methods do you accept?

We accept all major payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay / Google Pay (where available)

All payments are processed securely through encrypted gateways.

3. How long does shipping take?

Shipping times vary depending on your location:

  • U.S. & Canada: 7–14 business days

  • Europe: 10–20 business days

  • Asia & Australia: 7–15 business days

  • Other Regions: 15–25 business days

Note: Processing your order typically takes 1–3 business days before shipping.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your package directly through our carrier’s website or our tracking page.

5. Can I return or exchange an item?

Yes! You can request a return within 30 days of receiving your order.
Items must be unused, unworn, and in original packaging.
For details, visit our Refund Policy or contact support@levisports.store.

6. When will I receive my refund?

Once your returned item is received and inspected, refunds are issued within 5–10 business days to your original payment method.

7. Can I cancel or change my order?

You can cancel or modify your order within 24 hours of placing it.
After that, orders are processed and shipped automatically, so changes may no longer be possible.

8. Do you offer international shipping?

Yes, we ship worldwide! Please note that customs duties or import taxes may apply depending on your country’s regulations.

9. My item arrived damaged or defective — what should I do?

We’re so sorry about that! Please contact support@levisports.store within 7 days of receiving your item, include photos of the issue, and we’ll send a replacement or issue a refund promptly.

10. How can I contact LeviSports support?

You can reach us anytime at:
Email: support@levisports.store
Website: https://levisports.store

Our team typically responds within 24–48 hours.